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FBZ MD Ben Dabrah and ZUFIAW Secretary General, Chinganti Msiska exchange 2016 Salary Agreement
FBZ MD and Bargaining Unit Chairperson sign the new salaries agreement


FBZ MD, Chieftainess Mukamambo and Ms Gladys Mposha in front of the newly opened Chongwe Branch
FBZ MD hands over donated computers to Chinyunyu and Mukamambo Girls Secondary School


Congratulations to FBZ Solwezi for winning first prize in the Best Financial Institution category when participating in the 54th North Western Provincial Agricultural , Commercial, Mining and Industrial Show which took place from 19th to 21st June 2015 at Solwezi Stadium. This year's theme was "Innovation beyond the Golden Jubilee", and FBZ in line with the theme continues to endeavor to offer its current and potential customers innovative services such as Makumbi Banking to ease their banking needs.


Finance Bank Zambia Plc opened doors to its 60th outlet on 16th June 2015, bringing to 4 the new branches opened over the last 5 months. Rusangu University Agency in Monze becomes the 3rd outlet in a university following UNZA, and Mulungushi University in Kabwe.

The event began with a welcome from Professor Mutinga the Vice Chairperson of the University. In his address he thanked FBZ for having been responsive to their request for banking services close by thus reducing time spent getting into Monze town by both Academic staff and students. The Vice Chancellor also thanked FBZ for its support through the Bank's CSR ( Corporate Social Responsibility), as the Bank had donated over 10 computers to the IT Department as well as US$25,000 towards the building of a Nursing school.

Mr. Barkat Ali, MD & CEO stated that "We are committed to ensure that our customers are guaranteed access to banking services in all 10 Provinces of Zambia." FBZ will be opening 8 more branches before the yearend namely Embassy Mall in Lusaka, Mumbwa Mababe and Mumbwa Ndeke, Chambishi, Mansa, Chililabombwe and Mongu Branches and growing the ATM footprint from 137 to 150 by year end.

The colourful occasion was graced by the Bank of Zambia Deputy Governor for Operations, Dr Bwalya Ng'andu, who commended the bank for opening a new outlet and also for being one of the commercial banks with a fairly extensive branch network. He further stated that this effort was very much in line with the Government objective of increasing access to financial services under the financial services inclusion agenda of Bank of Zambia. He also stated that "It is difficult to estimate the extent of this money" in the economy due to people's lack of access to nearby banking facilities.

The culmination of the day's events was the unveiling of the plaque and cutting of the ribbon to signify the branch opening. The MD led the visiting delegation through the branch that will offer a range of banking products on an on line realtime platform. Thereafter the Vice Chancellor invited the BOZ delegation and the FBZ delegation to the nursing school construction site which has reached 70% completion and the IT department where the Bank's CSR efforts were seen.


MD, Mr. Barkat Ali, receiving the Governor's Recognition Award

FBZ this year successfully participated in the Bank of Zambia 2015 literacy week to commemorate the Global Money Week from the 14th to the 20th of March 2015. The Bank was recognized in two categories for its outstanding theme messaging and outreach. The prestigius awards were presented to deserving financial institutions at a colourful cocktail at Intercontinental Hotel hosted by the Central Bank Governor Dr. Danny Kalyaya. The two awards for FBZ were received by the Bank's Managing Director & Chief Executive Officer Mr. Barkat Ali.

Scholars read the "Little Wise Cubs" comic strip at the official launch at OYDC

Global Money Week is an annual international money awareness celebration. GMW engages children worldwide in learning how money works, including savings, creating livelihoods, gaining employment and entrepreneurship. GMW further provides the players in the financial market a good opportunity to highlight the importance of financial awareness. Governments, the private sector,NGOs, Parents and Children are encouraged to join in the wide range of activities taking place during the week. By equipping the next generation with a thorough financial education, they are bequeathed with valuable heritage that will shape their future well-being, and that of the world.

This year's theme was A Better Life through Savings - every coin counts. As part of the 2015 World Savings Day commemoration, the Bank joined other stake holders in highlighting the value of savings and share experiences with the public.

The Bank developed financial literature and power point presentations which were distributed and presented to various institution of learning. The Bank took advantage of its wide footprint of 58 Branches countrywide and engaged the Managers in these branches to maximize outreach.

Sesheke Branch Manager, Ms. Grace Mwale, making a presentation at Katimaand Nakatindi Primary Schools respectively

Among other pieces of financial literature distributed, the"Little Wise Cubs" comic strip which was a revelation with the participating schools was awarded with the Governor's award for outstanding theme messaging.The Bank also participated in the official launch at the Olympic youth Development centre and The Exhibition at the Mandahill mall on Saturday 14th March, 2015.

The Manager Electronic Banking & Retail Banking Operations, Mr. Denis Chiwala, speaking to a customer at the Manda Hill exhibition


Finance Bank Zambia (FBZ)Ltd in conjunction with the Zambia Revenue Authority has become the first bank in Zambia to launch e-payments of domestic taxes through a Web portal and Automated Teller Machines.

Speaking at the launch of the product held at Levy Park on Wednesday 27th July FBZ managing director Barkat Ali said he was very proud that Finance Bank was the first to launch this Domestic Taxes solution on the e-payment platform with the Zambia Revenue Authority.

The e-payment platform will enable taxpayers register for; Taxpayer Identification Number (TPIN), and pay for Property Transfer Tax, Withholding Tax, Presumptive Tax, Mineral Royalty Tax, Pay as You Earn and many more other services related to Domestic Taxes, electronically using the web portal from the comfort of their offices and homes. This will increase productivity by reducing down time spent queuing at the ZRA pay points. This platform allows for on-line real time payments for these taxes so long as funds are available.

In addition, Mr Ali announced that the bank has extended this service to Automated Teller Machines. In an unprecedented technological breakthrough personal account holders and sole traders will have an extra benefit of using their FBZ Visa and proprietary cards to perform these transactions on any FBZ Automated Teller Machine (ATM). The ATM facility is currently exclusive to FBZ personal and sole trader account holders. Members of the public are therefore urged to utilize this facility by opening personal accounts with FBZ. The Bank currently has over a 100 ATMs with a footprint across the country's ten provinces.

Finance Bank has been investing in developing e-products. Becoming the first bank in Zambia to launch the e-payment platform for Domestic taxes in partnership with the Zambia Revenue Authority on the web Portal and exclusively on ATMs attests to the Banks commitment to new product and service development in order to serve customers more conveniently. "As FBZ we are honoured and proud that in addition to offering time saving and convenient services to our customers, we are able to contribute through ZRA, to a revenue collection mechanism that allows the Government to collect taxes more efficiently and timely." Mr Ali said.

Speaking at the same function Zambia Revenue Authority Commissioner General Berlin Msiska said that he was proud that the launch marked a milestone in the Authority's modernisation as it is the day that signified the collaboration that the Authority had with Finance Bank.

Mr. Msiska said with e-payent solutions, there will be no need for taxpayers to stand in queues to make payments or even travel from the remote district to the provincial centres, simply to make a payment for tax obligations. He further emphasized that the service was available anytime any place.

He appealed to other banks to emulate Finance Bank's lead. "It is therefore our appeal to the rest of the banks and mobile payment vendors to accelerate the development of their e-payment solutions for Tax on Line and Asycudaworld and contribute towards the transformation to tax service delivery in Zambia." Mr. Msiska said

This novel innovation has put Finance Bank at the cutting edge of technology offering e- solutions to clients in the interest of reducing the cost of doing business and thereby accelerating development in Zambia


Finance Bank took part in the 10th Annual Cheshire Homes Fundraising Walk which took place on the 21st of June 2014. This was the third year that FBZ staff participated in this fundraising walk and the Bank was awarded a certificate for continuous support. Mrs. Charity Shitumbanuma, Executive Director Credit received an award for her continued unwavering support to Cheshire homes.

The walk this year was five kilometers from Makeni mall to Cheshire Homes in Chawama as opposed to the usual 10 kilometers. It was in aid of feeding the less privileged in our society. It was also a celebration of 10 years of the now annual event.

Various organizations took part in making the fundraising event a success and Finance Bank raised a total of K25, 495. Twenty staff members who participated in the walk contributed K20,495 whilst K5000 was the Banks contribution. We look forward to next year's walk and the staff volunteers in our endeavor to reach out to the underprivileged and mitigate their lives.

The Chawama Cheshire Home Society is extremely touched by the good spirit of FBZ Management and Staff to help them financially to run the Home for the orphans and disabled children and homeless old people.


FBZ participated in the 88th Agriculture and Commercial Show hosted by the Lusaka Agriculture and Commercial Show Society from the 30th of July 2014 to the 4th of August 2014.

Under the theme Breaking new Ground, the Bank interpreted the theme in terms of new product development in particular the Makumbi, Corporate Social Responsibility projects in education through donation of study kits and computers to needy institutions of learning coupled with Water and Sanitation through donation of boreholes to needy communities. The bank also showcased their ambitious expansion program in terms of increased ATM and Branch footprint countrywide. This expansion is aimed at promoting financial literacy by covering areas which are primarily unbanked.

The bank provided ATM services and the staff at the stand were on hand to open Makumbi accounts instantly. Both these services were greatly utilized. Close to 300 Makumbi accounts were opened over the show period.

The Bank Exhibited under the auspices of the Bankers Association of Zambia in the Bankers pavilion.

Among the notable guests at the stand was Deputy Bank Governor Dr Tukiya Kankasa Mabula who spent considerable time acquainting herself with the bank's products. Nawa Nyambe one of the Bank representatives managing the stand presented her with a gift as she left the stand. FBZ Executive Director Corporate Banking Retail and Marketing Mrs. Lunda and other senior management staff visited the stand.


In line with its corporate social responsibility policy of supporting health, education, water and sanitation, Finance Bank Zambia limited donated 6 computers to the Monze Diocese Development Department (MDDD) on the 4th of June 2014. The computers were presented to MDDD at the Monze Diocese offices by Monze Branch Manager Mrs. Martha Banda on behalf of the Bank's Managing Director & C.E.O. She was accompanied by staff from the Monze FBZ Branch.

MDDD is a pastoral section of the Catholic Church charged with the responsibility of promoting social and economic growth among the less privileged members of the Diocesan community. The section has been one of the banks customers since inception in Monze.

Receiving the donation on behalf of MDDD, Development promoter Mr Solomon Phiri thanked the bank for the good will gesture. He alluded to the fact that the donation had come at an appropriate time when MDDD was trying to source funds to procure computers for one of its community schools.

Finance Bank has embarked on an ambitious campaign of giving back to the community through its Corporate Social Responsibility policy by promoting education, health, water and sanitation projects in the country especially the underprivileged communities. A number of basic schools, higher institutions of learning, literacy groups and community water and sanitation groups have benefited from the policy. A total of 30 computers have so far been disbursed to the various projects this year.


On Monday May 19th 2014 Finance Bank Managing Director Barkat Ali led a team of senior bank executives accompanied by Board member Alderman Tom Mtine on a business promotion tour of Eastern province and particularly Chipata.

The team visited a number of key customers. They also paid a courtesy call on the provincial minister Mr Malozo Sichone at his office. The minister later officiated at a successful business lunch hosted by the Bank for the business community of Chipata and Katete which was also a platform for the Bank and business community to share ideas on how to harness the business potential in the province.

Speaking at the function the Minister commended the Bank for the role it had continued to play in the financial sector. "I am aware that FBZ has been in Chipata for over 20 years and also has a branch in Katete. This is a testimony of Finance Bank's fulfillment of not only offering their customers increased services but promoting economic development in the nation." The Minister said.

Speaking at the same function Finance Bank Zambia Limited Managing Director and CEO Barkat Ali announced that the Bank deposit base which is an important measure of performance has grown from ZMW 1.009 billion as at October, 2011 to ZMW 2.048 billion as at 31st March 2014. He further mentioned that the Bank introduced a deposit mobilization campaign in September, 2013 to run up to 31st May, 2014 with the objective of promoting a savings culture in the community. During the period, the bank successfully run two draws and had 4 winners from Eastern Province. Some of the winners were invited to the function and were presented with the prizes.

Mr Ali also acknowledged government support to small scale farmers received at the beginning of the 2013/2014 farming season which has resulted in the expected notable contribution to a bumper harvest by this sector this year. He highlighted the Bank's desire to compliment government efforts in promoting sustenance for these rural farmers by actively aiding farmers taking part in the selling of maize to the Food Reserve Agency (FRA) and other cash crops through various marketing companies, by helping to disburse the funds through our branch network and Mobile Services to their door steps.


Finance Bank Zambia, FBZ, Limited in its continued quest to fulfill its promise of giving back to the community made a donation to the public education sector.

On 12th May, 2014, Finance Bank and its sister company, Professional Insurance Corporation held a Media Breakfast briefing in Partnership with USAID and Maiden Publishing House, to provide 260 Boxes of Reading materials, dubbed, Reading Tools in a Box at a total cost of $46,700, equivalent to KR300,000.00

Finance Bank Zambia will provide 150 Boxes amounting to $26,000.00, while Professional Insurance will purchase 115 boxes worth $20,700.00 to be distributed to selected government funded schools in Six Provinces, namely, Eastern, Western, Northern, Muchinga, Luapula and Central.

The boxes will contain reading tools in both vernacular and English to improve and encourage a reading culture among primary school going children with no dull moments because the books are fittingly devised as eye catching and easy to read fun stories for the children to enjoy every bit of.

Finance Bank Chief executive officer, Mr. Barkat Ali, revealed to the Media that the bank will continue supporting programs under Education, Health, Water and sanitation to the underprivileged in the communities.

He said, FBZ is aware of the challenges faced by most of the rural communities in accessing appropriate learning tools and imparting knowledge in the children adding that it was the banks desire to complement governments efforts in enhancing literacy levels in the country.

And Education Permanent Secretary, Chishimba Nkhosha in a speech read on his behalf by Director of Open and Distance Education, Athanasius Mulenga observed that 89 percent of grade two learners and 80 percent of grade three learners cannot read making it difficult for them to cope in their livelihoods.

Speaking earlier, Chief of USAID's Read to Succeed project Dr. Tassel Zewbie said pupils not only need books, but a variety of books which calls for participation of all stakeholders of Parents, communities' individuals and private sector.


As part of the Banks continued Corporate Social Responsibility activities FBZ made a sizeable donation of K125,000.00 and 12 computers to Rusangu University in Monze on 28th February 2014.

The donation was handed over by Mr Barkat Ali, Managing Director, who praised the University for their contribution to the development of manpower in the Medical and Science fields.

In line with the banks CSR focus on water, health and sanitation, the donation will assist in the building of a science and nursing institution which goes hand in hand with FBZ's other activities that the bank have been giving to such as the BeitCure hospital and the sinking of boreholes in various vulnerable communities.

As the university community will no doubt be growing the Bank will continue on its growth and financial inclusion strategy of bringing banking services closer to the community. FBZ will therefore be opening a branch in the Rusangu University locality and will be available for service for the new Science and nursing students before the year end.

The donation was received by the Vice Chancellor, Professor Mutuku Mutinga, on behalf of the University. The Vice Chancellor applauded the bank for its generous gift of the K125,000.00 as well as the donation of 12 computers.

Customer Warning

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southern Tourism Show

Congratulations to FBZ represented by the Livingstone branch that won first prize in the Banking and Financial Services category in the the Southern Tourism, Agriculture and Commercial show held in livingstone from Thursday 18th July,2013 to Sunday 20th July,2013. The exhibition showcases the regions present business and its potential to both local and International markets. This is the second concurrent win for FBZ in the financial services category. This win is further testament to the commitment that FBZ has made to provide exceptional products and services tailored to an ever changing market.
Congratulations to the Pride!!!

Mukango Borehole Project

In 2012, FBZ committed to invest in various communities as well as undertake projects and initiatives that would benefit the vulnerable and less privileged in society by helping to uplift their standard of living and also provide a sanitary and hygienic environment. Through partnership with World Vision Zambia, 10 boreholes were successfully drilled, commissioned and handed over to communities in Mpika, Chongwe, Katete, Choma, Monze, Kalomo, Mbala, Kasama, Mwinilunga and Kaoma. This translates to an investment of over ZMW400,000 in water reticulation projects. Managing Director Mr. Barkat Ali, who spearheaded the Mukango Borehole project reiterated FBZs commitment to assist in the provision of good health and sanitation for vulnerable areas in Zambia and shared that this was only the first phase of their Borehole project. The 2nd phase of the 2013 Mukango borehole project is scheduled to begin July/August 2013.

FBZ (Finance Bank Zambia) Limited donates Borehole and hand pump to Kalomo community

KALOMO, December 21st, 2012 FBZ Limited made a donation in the form of a borehole and hand pump to Bwacha community of Kalomo district. The donation, in line with FBZs commitment to invest in various communities as well as undertake projects and initiatives that would benefit the vulnerable and less privileged in society is aimed at helping uplift the standard of living and also provide a sanitary and hygienic environment for the community by facilitating the access to clean water to combat water borne diseases that lead to early loss of life. The donation, the first of 10 subsequent boreholes earmarked for commission in various communities around Zambia was realized through the partnership with World Vision International in Zambia, an organization that has a strong foundation in community based operations. Speaking at the ground breaking ceremony, FBZ Managing Director Mr. Barkat Ali said, "through our Corporate Social Responsibility initiatives and partnerships with socially conscious organizations such as world Vision, it gives us an opportunity to invest in our communities and help in empowering the families that live in these communities. Mr Ali further made a personal donation of ZMK 8million to help electrify the community school which has not had any electricity since its construction and commission.


Finance Bank Zambia held its 14th graduation ceremony for its Management Trainee program on 23rd November, 2012. The graduation, which was a culmination of a period of training in all aspects of consumer banking for 23 bright and promising students of the banking fraternity, saw the students graduating and receiving certificates for their achievement. During the ceremony, graced by FBZ top management and staff including family and friends, Managing Director Barkat Ali in his address advised the new members to the pride that integrity and trust were the cornerstone of success, traits which every professional should have. He further assured the graduating class that with hard work and dedication, the sky was the limit. Also in attendance was Minister of Labor and Social Security, Honorable Fackson Shamenda who echoed Mr Ali's sentiments and added that in order for the new Pride members to succeed, they needed to be productive and relevant to the roles they would be assigned and maintain an air of professionalism in all aspects. He reiterated that hard work was the driving force that would steer one in the direction of success and prosperity. The class of 2012, featuring some of the brightest and driven candidates the Bank has seen to date, produced the Best performing students, Andrew Kayonde, Simon Handia and Mungala Matongo who received first ,second and third prizes for their stellar performance in the training program.

To all the graduates, we say, congratulations and welcome to the Pride!


Finance Bank Zambia Limited made a donation of ZMK 250 Million to BeitCURE Hospital, a pediatric teaching hospital catering for children with physical disabilities The hospital, one of the few hospitals of its kind in Zambia is able to adequately address the surgical needs of the disabled children in the country. The hospital performs complex orthopedic, neuro, spine and ENT surgeries that would otherwise have been performed outside the country. As the hospital generally provides free services, FBZ identified and filled the need to supplement the efforts especially towards administrative and medical supply costs that the hospital incurs every month. Speaking at the official donation presentation, FBZ Managing Director Mr. Barkat Ali said, "through our Corporate Social Responsibility initiatives we as FBZ identified this as not only an opportunity to give back to the communities that we live and work in but to also play our part in contributing towards this mammoth but achievable task of the provision and accessibility to basic health care, especially for our children". Mr. Ali further said he was happy and proud to be representing the chairman, board, management and staff of FBZ at an event the significance of which was assisting the vulnerable who do not have access to proper health care and services thus leading to early loss of life. He stated that the child mortality rate could be lowered only by the corporate and private sectors stepping in, supporting and supplementing the governments and donor sector policies and programs surrounding health care provision. Speaking at the same event, Executive Director of BeitCURE Zambia, Tim Ebbers expressed sincere gratitude to Finance Bank for their generosity and compassion for the children of Zambia which would aid in the hospital meeting its goals of training local doctors and other health care personnel and performing 1250 operations every year on the less privileged disabled children, thus improving their quality of life.